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Hotel Amenities

Get the Most Out of Your Stay at Our Luxury Key West Hotel

From our friendly service and private beach to privileges at our sister resort, Casa Marina, a stay at The Reach, our luxury Key West hotel, promises everything that families, couples and groups look for in a luxury Key West vacation. Lose yourself in exhilarating water sports, soothe body, mind and soul at the oceanfront Spa al Mare, or relax by the heated pool and do absolutely nothing at all.

Whether you need a few extra towels by the pool, are hosting a business meeting for 50 guests or just want to find the best deep-sea fishing captain in Key West, our luxury hotel’s attentive Team Members are here for you.

Top Amenities

  • Heated Outdoor Swimming Pool
  • Private Natural-Sand Beach with Surfside Hammocks
  • Massage Studio and Spa Services at Spa al Mare
  • Spencer's by the Sea Restaurant
  • Full-Service Concierge
  • Property-wide High-Speed Wi-Fi Internet (included with resort fee)
  • Concierge
  • Fitness Center
  • Two Computer Workstations with Fax and Printer Access
  • Dry Cleaning Services
  • Pet-Friendly Accommodations
  • 4,700 Square Feet of Flexible Event Space
  • Valet Parking for $35 Per Day

Family-Friendly Amenities

  • Activities Program
  • Babysitting
  • Children's Menu
  • Cribs
  • High chairs

Additional Amenities

  • Automated Teller (ATM)
  • Baggage Storage
  • Bar Area
  • Elevators
  • Gift Shop
  • Laundry/Valet Service
  • Lounge
  • Luggage Hold
  • Multilingual Staff
  • Newsstand
  • Room Service
  • Safety Deposit Box
  • Snack Shop

We offer transportation to and from Key West International Airport, based on availability.

Cost is $80 + tax + gratuity, each way.  Vehicle can accommodate maximum of 5 people.

Please contact our VIP Team to reserve transportation:

Call:  305.296.3535 Extension 7865


Accessibility Amenities

  • Accessible rooms
  • Accessible business center
  • Accessible concierge desk
  • Accessible exercise facility
  • Accessible guestrooms with mobility features with entry or passage doors that provide 32” of clear width
  • Accessible hotel restaurant
  • Accessible parking spaces for cars in the self-parking facility
  • Accessible public entrance
  • Accessible registration desk
  • Accessible route from the accessible public entrance to the accessible guestrooms
  • Accessible route from the accessible public entrance to the registration area
  • Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area
  • Accessible route from the hotel’s accessible public entrance to at least one restaurant
  • Accessible route from the hotel’s accessible public entrance to the business center
  • Accessible route from the hotel’s accessible public entrance to the exercise facilities
  • Accessible route from the hotel’s accessible public entrance to the spa
  • Accessible route from the hotel’s accessible public entrance to the swimming pool
  • Accessible swimming pool
  • Accessible transportation with advance notice
  • Assistive listening devices for meetings upon request
  • Closed captioning on televisions or closed captioning decoders
  • TTY for guest use
  • Van-accessible parking in the self-parking facility

Hotel Policies

Smoking: Non-Smoking

Check-in / Check-out

Check-In Time: 4:00 p.m.
Check-Out Time: 11:00 a.m.

Resort Charge:  Our $45 Daily Resort Fee includes amenities to make your stay spectacular:

  • Resort access between The Reach and Casa Marina, Waldorf Astoria resorts.  Transportation provided from one resort to the other upon request.  Based on availability.
  • Casa Marina recreation activities: Volleyball, table tennis, corn hole, hammocks and featuring the largest beach resort in Key West
  • The Reach Recreation Activities: Life size chess, bocce ball, hammocks and featuring the largest natural sand beach with direct ocean entry in Key West
  • Beach and pool lounge chairs with umbrellas
  • Poolside delighters including cold eucalyptus towel and popsicles
  • Hydration station at the pool
  • Wireless internet access
  • Business center access
  • Fitness center access
  • Local & domestic long distance phone calls
  • Daily newspapers
  • (2) In room bottles of water daily
  • In-room espresso

Internet Fees:    

In-Room Wired Internet: $11.95
In-Room Wireless Internet: $11.95
Public Wireless Internet: $11.95


Service animals allowed: Yes
Pets allowed: Yes (under 25 lbs., $75.00 non-refundable deposit per night)


Valet Parking: $35 USD/Day